Dr Juran: Tributes

75anniversary1.jpgOn 20 March, 2008 a public meeting was held at the Indian Merchants’ Chamber, Mumbai, to pay tributes to Dr Joseph M Juran. The meeting was attended by over 200 persons: business executives, quality professionals, and IMC officials.The meeting commenced with Niraj Bajaj, President, IMC, reflecting on the many notable accomplishments in Dr Juran’s life. “His major contribution to society has been in the field of quality management. He is, and will continue to be recognized as the person who added the managerial dimension to quality – broadening it from its statistical origins”. He further added that Dr Juran, in 1997, had given the IMC permission to use his name for individual recognition to a role model quality statesman in India. This was a first for Dr Juran. The award, the IMC Juran Quality Medal, is one of the most revered awards in the country. Past winners have been D L Shah, Suresh Krishna, Chandra Mohan, F C Kohli, Dr J J Irani, Dr R A Mashelkar, Ratan Tata, Dr Verghese Kurien, Rahul Bajaj, Dr S S Badrinath, and Dilip S Shanghvi.

The next to pay tribute was F C Kohli, who recalled that in the early 1970s, when he was visiting Japan, he first learnt about Dr Juran’s quality improvement methodology. He found it very appealing and introduced the concept at TCS. He underlined that the Juran principles are reflected in all quality system standards, the Baldrige criteria, as well as the IMC Ramkrishna Bajaj National Quality Award.

This was followed by a viewing of the film “One of the Vital Few”. The message in the film is precise: As a result of the power and clarity of Dr Juran’s thinking and the scope of his influence, business leaders, legions of managers and his fellow theorists worldwide recognized Dr Juran as “One of the Vital Few” – a seminal figure in the development of management theory. The last decade (or more) of Dr Juran’s life focused on repaying the debt he felt he owed the US for providing him great opportunity and exceptional success.

In my capacity as Chairman of the IMC Quality Awards Committee, I shared with those present the last letter I received from Dr Juran for Christmas 2006. (It has also appeared in my first blog).

“Another birthday looms ahead. On December 24, I am scheduled to become 102 years old. My wife will do the same next March. We had our 80th wedding anniversary last June. This may be close to a world record.

The new book (a joint project with my grandson David Juran, Ph.D., Cornell) continues to ooze out at a glacial pace. I am producing outlines to be fleshed out by Dr David after I am gone.

My wife and I continue to endure many ailments, aided by medicos and medications. Our quality of life is now poor, but we cling to life – it remains precious. And we are thankful that our numerous descendants are all alive.

Best wishes for 2007.

J M Juran”

Several past IMC Juran Quality Medal winners sent their tributes.

Suresh Krishna
Chairman & Managing Director, TVS Sundram Fasteners Limited

It is with profound sorrow that I learnt about the demise of Dr Joseph Juran.

His invention, the Pareto Principle, changed the fundamentals of organizational processes, and provided a clear guideline for managers to implement quality consciousness in a simple and efficient manner. The Juran Institute he founded and the number of books he has written on quality management have rendered invaluable service to the cause of not only creating an awareness about quality, but also helping to frame policies and implement them in any organization.

His demise is a great loss to all of us. Though he is not with us anymore, his theories and principles will live as long as organizations exist and will guide us to continuously perform better and better.

It is certainly a matter of pride that he lent his name to the IMC Juran Quality Medal. We should ever be grateful to him for that. The only way we at IMC can honour him and pay tribute to his memory would be to consistently strive for the very purpose why he founded the Juran Institute – to improve the quality of the society.

Dr Jamshed J Irani
Director, Tata Sons Limited

Dr Joseph Juran was undoubtedly the leader of the quality movement worldwide. In fact, he saw and preached the importance of quality long before his contemporaries did. It can truly be said that he had a tremendous impact on industry immediately after World War II, when many industrial powers were trying to regroup themselves. He perceived the importance of quality in products, in services and in many other facets of life which had a significant impact on their development.

In India, we were perhaps a little late in appreciating the importance of this movement. In Tata Steel we had developed a system in the mid-1980s based on Dr Juran’s teachings, and the result are there for all to see.

Dr Juran led a full and eventful life, but even so, with his passing away the world is that much the poorer.

Dr Verghese Kurien
Ex-Chairman, Gujarat Co-op Milk Marketing Federation Limited

Mrs Kurien and I are greatly distressed to learn of the passing away of Dr J M Juran, popularly known as the “Father of Quality”. In his demise, the world has lost the most renowned Quality Guru whose contribution in the field of quality management is unparalleled. The world still remembers how a series of lectures by Dr Juran in Japan in the early 1950s resulted in the remarkable ascent of Japan, from its pre-war position as a producer of poor quality manufactured goods, to its current reputation as a world leader in manufacturing quality. No wonder, Dr Juran was later awarded Japan’s highest award that can be given to a non-Japanese. His writings published since 1951 by the Harvard Business Review, Business Week and many quality related journals have always been an invaluable source of wealth for all those who were interested in quality management.

I proudly remember receiving the prestigious ‘IMC Juran Quality Medal 2004’, instituted the IMC Ramkrishna Bajaj National Quality Trust.

Mrs Kurien joins me in sending our deepest condolence on the sad demise of Dr Juran. We request our message of condolence may kindly be conveyed to the family members of Dr Juran. We also pray that his family members may be given the strength to bear his irreparable loss.

Rahul Bajaj
Head of Bajaj Group of Companies

It was with great regret that I learnt the passing away of Dr Joseph Juran – “Father of Quality Management”, from your letter of 6 March, 2008.

You have rightly said that Dr Juran was the world leader in quality and was instrumental in initiating a quality movement around the world during the past few decades.

I am aware of the fact that IMC was privileged that Dr Juran had kindly lent his name for the prestigious IMC Juran Quality Medal, which is awarded to distinguished quality-focused leaders.

It is very appropriate for IMC, through the IMC Ramkrishna Bajaj National Quality Award Trust, to hold a public meeting in Dr Juran’s honour on 20 March, 2008 in Mumbai.

I am thankful to you for your kind invitation to attend the public meeting on 20 March.

However, much as I would have liked to attend the above meeting, I regret my inability to do as I have to undergo a minor surgery in Pune on 18 March, after which I shall not be traveling out of Pune for the rest of the month.

Explore posts in the same categories: Business, Dr JM Juran, Management

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